Frequently Asked Questions

General Questions

What is Reset Wellness?
What makes Reset Wellness different from a traditional medical office?
What services do you offer?
What is detox?
Who are your services designed for?
Is Reset Wellness a medical facility?
Do you diagnose or treat medical conditions?
Do you take insurance?
Do I need a doctor’s referral?
What ages can use your services?
Is everything natural and non-invasive?
How do I know which service is right for me?
Do I need an appointment, or do you accept walk-ins?
What should I expect during my first visit?
How long are appointments?
What is your cancellation policy?

🔥 Infrared Sauna FAQ

What should I wear in the sauna?
Can I wear a swimsuit?
Do I need to bring a towel?
Should I bring my own water?
How long is a sauna session?
How hot does the sauna get?
Can I bring my phone into the sauna?
Can I listen to music or audiobooks while in the sauna?
Should I eat before my sauna session?
What should I do after my sauna session?
How often should I use the sauna?
What if I feel dizzy during my session?
Is the sauna safe for people with high blood pressure?
Can I use the sauna if I’m pregnant?
Can children use the sauna?
How many people can use the Sauna at once?

🦶 IonCleanse Footbath FAQ

What is an ion detox cleanse?
What makes the IonCleanse® by A Major Difference different?
What does the water color mean?
How long does a session last?
How often should I do a footbath?
Should I drink extra water afterward?
What should I expect to feel after a session?
Can I do a footbath if I have a pacemaker?
Is it safe during pregnancy?
What should I bring to my appointment?
Can I combine the footbath with other services?

🌊 PEMF Mat with Red Light FAQ

What is PEMF?
What does red light therapy do?
What does it feel like?
How long are sessions?
How often should I use PEMF?
Can I use PEMF if I have metal implants?
Is PEMF safe for epilepsy or seizures?
Can I relax or nap during the session?
What should I wear during a PEMF session?
Can this help with inflammation or recovery?

What To Bring / What To Know

What should I wear to my appointment?
Should I bring water?
Do you provide towels?
Should I eat before coming?
Can I bring a friend?
Can couples book together?
Is your space fragrance-free?
Are children allowed in the facility?
Do I need to fill out paperwork?
Do you offer packages or memberships?

💳 Payment & Policies

What forms of payment do you accept?
Do you offer gift cards?
Do you offer package discounts?
Do services expire?
Can I transfer my session to someone else?
Do you offer refunds?
Do you require a credit card to book?

Health & Safety

Who should not use your services?
What medical conditions should I disclose?
What if I feel unwell during a session?
Are there contraindications?
What if I recently had surgery?
What if I don’t feel different after one session?

💳 Payment & Policies

What forms of payment do you accept?
Do you offer gift cards?
Do you offer package discounts?
Are packages shareable?
Do services or packages expire?
Can I transfer my session to someone else?
Do you offer refunds?
Do you require a credit card to book?